Dear Khun Tong,Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our convenient location, clean rooms, and friendly staff. We appreciate your valuable comment about the shower area and will consider this as we continue to improve our facilities. It’s wonderful to know you plan to stay with us again – we look forward to welcoming you back to Bangkok soon!Best regards,Ascott Thonglor Bangkok Team
Dear Valued Guest,Thank you for your detailed feedback! We are delighted you found our location next to BTS Thonglor convenient and enjoyed the personalized touches like the memory foam pillow and drying rack. We are also glad the Halloween decorations added a festive vibe to your arrival! Your comments on breakfast are much appreciated, and we will keep working to make every meal even better. Looking forward to welcoming you back soon!Best regards,Ascott Thonglor Bangkok Team
Dear Khun Tangziaotang, Thank you for taking the time to share your experience. We are glad you enjoyed our convenient location near the BTS and the spacious bathroom, and we are pleased that we could meet your request for a high-floor room with a great view. We are sorry to hear that the bed in the twin room and your experience with our service didn’t fully meet your expectations. Please know that we value all our guests equally and are committed to providing warm, welcoming service to everyone. Your feedback is truly valuable, and we will work on making every guest’s experience more comfortable and inclusive. We hope to have the chance to welcome you again and make your next stay even better!Best regards,Ascott Thonglor Bangkok Team
Dear Khun Ayaka Chen,Thank you for sharing your detailed feedback about your stay. We are glad you appreciated our convenient location near Thonglor Station, the shuttle service, and the amenities like the refrigerator, microwave, and washing machine. Your comments about the towels, lobby space, hot water, and connecting room functionality are noted and very valuable to us. We will work to address these areas to improve our guests' experience. If there is anything else you'd like to share, please feel free to reach out. We hope to welcome you back for an even better stay in the future!Best reagrds,Ascott Thonglor Bangkok Team
Dear Khun bfgkaho00805, Thank you for your wonderful feedback! We are thrilled you enjoyed the spacious rooms and our welcoming environment. We can’t wait to welcome you back for another fantastic stay!Best regards,Ascott Thonglor Bangkok Team
Dear Khun WorldTraveler888,Thank you for your kind words! We are so glad you enjoyed the beautiful view and our cute Halloween decorations. It was a pleasure having you, and we look forward to welcoming you back for another fun and memorable visit! Best regards,Ascott Thonglor Bangkok Team
Dear Valued Guest,Thank you for sharing your detailed feedback! We are so glad to hear that you enjoyed the convenient location, beautiful pool, and your overall experience in Bangkok. We're sorry you didn’t encounter our Chinese-speaking staff during your visit, but we will make sure to better highlight this service for future guests. We also appreciate your tip about the nearby wine house, and we will take note of it. We look forward to welcoming you back on your next trip to Bangkok!Best regards,Ascott Thonglor Bangkok Team
Dear Khun Andrew,Thank you so much for your wonderful feedback! We are thrilled to hear that you loved everything about your stay and that we've become your new favorite! We can’t wait to welcome you back, and please don’t hesitate to reach out for any assistance with your upcoming booking. See you soon!Best regards,Ascott Thonglor Bangkok Team
Dear Khun Sam,Thank you for your kind feedback! We are delighted to hear that you enjoyed our convenient location and the warm service from our staff. We apologize if the entrance was a bit hard to find and appreciate your understanding. We are glad that the nearby shops, including the famous mango sticky rice and late-night snack spots, added to your stay's convenience. We look forward to welcoming you again soon!Best regards,Ascott Thonglor Bangkok Team
